Plex please do not place any media files here. Any assistance would be greatly appreciated.

Plex please do not place any media files here. In this step-by-step guide, we’ll walk you through the process of adding music to Plex, so you can enjoy your favorite tunes on any device connected to Apr 16, 2025 · Even if I enter the path in the Plex WebUI for the folder where media files are stored, Plex is unable to scan the library properly, so Plex application does not list media files as expected. I have also signed off and signed in and restarted Windows. It is best to IGNORE the PlexMediaServer shared folder unless there is a problem requiring manual access. It’s a shame, because with my old computer the Plex Media Server was so handy, but now it’s completely unusable and I don’t even know what changed. Be aware that it will not work with the current mobile apps or the AppleTV beta app. ----------+ 1 root Jan 4, 2014 · The files certainly do exist and the NAS they are stored on is available; to test I started several files via XMBC on my tablet, Windows Media Player and DLNA on my TV, with all being able to play the media without issue - Please check that the file exists and the necessary d Sep 13, 2025 · Also do avoid using “automatic library scan” if you download or extract files directly into the media folders which were added to Plex libraries. Restarting the server did not solve the problem. Although I’m not an expert by a long way I do have a basic knowledge but I’m really struggling here. Mar 27, 2020 · You assert you must change (Grant ?) user plex acess to the Plex share for media to be found auto-detect to work correctly? If not granting user plex access to the Plex share, which username please? Oct 16, 2024 · I’ve modified settings back and forth, trying different Plex Scanner Agents, but it remains that this 1 TV scanner library will not work. Using docker apps to add media. 4. 14. Then I transferred approximately 400 more movies into the movie folder expecting the Plex server to find them and then they would show up in the movie directory in Plex. If you rip from DVDs or blu-rays using MakeMKV you just need to place the video files in the movie directory for your plex server and you can immediately start watching through plex. Apr 29, 2020 · Server Version#: 1. The issue I am having is that it doesn't see my media files the data folder is empty per plex. Since I did not install the Plex Server App on my Synology yet, I did not see their warning messaging in (6 different languages no less) stating, "Please do not place any media files here. Thia folder is ONLY for program and system files. This method is also useful in cases where you have external media for a movie (e. That is why there are messages in six languages stating, “Please do not place any media files here. Sep 20, 2023 · The only way I’ve been able to correct this is by doing the steps below (which also doesn’t always work and I have to do it multiple times: move the all of the files listed in the screenshot (in this case 3 files) do a scan on the library which will remove them from plex. I made the Plex share visible for those rare cases Dec 2, 2024 · Here is a picture of the Plex interface on my desktop. I have updated the software routinely (that’s Plex, MacOs and iTunes - they are all running the latest versions). Dec 4, 2024 · the files aren’t cataloged at all, and yes my movies folder contains a lot of movie files all in individual folders and have not had any issues with 97% of them. Mar 27, 2025 · So this is my first time with Plex. One thing I did not do, because I don’t think I need to actually do this? Is add the file type to the name of the file. 116. Name the folder the same as the movie naming: Dec 17, 2024 · Issue Summary: If you can access and play your Plex Media Server content through the web browser but encounter “Playback Error” when using the local Plex app installed on your PC, the problem often lies with incorrect media folder mappings or server selection. I installed Plex on the new drive via Synology DSM 7 and configured the necessary permissions for Plex and the shared folder containing my media. Any help would be appreciated! Jul 17, 2024 · Hi all, i’m a newb, so please try to forgive my very basic question here. MembersOnline • waywardspooky ADMIN MOD After Creating my 'Volume one' on my synology ds920+ i then created my shared folder 'Plex' and inside the Plex folder i created subfolders for Movies, Music, TV Shows etc. This will only get the main feature. Jan 5, 2025 · Newly added files do not appear in my libraries anymore - songs as well as movies. 12. What can I do? Jan 17, 2017 · Hi to all, I have installed Plex on a VPS which i installed on Ubuntu 16. g. Also, DO NOT, put any media files into the Shared Folder called Plex. Unfortunately, the default and according to TrueNAS “recommended” way is to leave the “Host network” option turned off. Keep in mind i have loaded the media files that wasn’t reflected in one library to another library in which it does reflect and work. The server does routine scans but just doesn’t recognize any new files. You are not suppose to put your library in the actual plex folder, you should have different folder and share for your media That is why they put all those files in like 6 different languages about not putting media there ;) ----------+ 1 root root 0 Mar 11 05:49 Bitte legen Sie hier keine ----------+ 1 root root 0 Mar 11 05:49 Please do not place any media files here. Properly organizing and naming the files will usually do the trick… in case you had been renaming a file back-and-forth, a Plex Dance can help resolve getting any mix-up fixed. I’m using the SMB3 service on the DS220+ Synology server in case Nov 16, 2022 · As the files say in so many languages… don’t place any media inside the server’s data directory – also not in a subfolder of the server’s data directory. When I go to add folders I am setting my address as 192. Because of how Synology grants permission, access to files is broken into two different … littlesudoNovember 30, 2022, 12:00am 3 I just dropped a random movie in and it found it immediately. I’m completely at a loss as to what to do here. The strange thing is tho’ there were no media files in either mnt or media in the list of TrueNAS folders, but they were there in the Data folder. They are just reminding you that it's a "Library" in the MacOS sense of application data, not a media library to store your files in. All the other movies that I have previously placed in the directory show up on plex without difficulty. They are on the same drive as the working libraries, just a different storage folder. Nov 14, 2019 · Synology Frequently Asked Questions Table of Contents Intro: Posting in the Plex Synology Forum DSM 6 & 7 FAQ Some of these FAQ apply equally to DSM 7 and 6. Make sure that your files have either no content in their embedded ‘Title’ metatags or configure Plex to disregard them, like so: Go to Settings - Server - Agents - Shows - TheTVDB In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so Sep 22, 2024 · This is how I organized my local extras and this is the rust I am getting on my Windows client 939×355 56. 29 public DSM version 7. How can I fix this? No server settings have been changed. I gets added, but May 8, 2025 · Plex can read a limited set of video-related metadata which are embedded in mp4 files, as well as music-related from mp3, flac, or m4a files. However, I can't add my media because Plex doesn't see my media. I can see in the status bar in the top right that it sees the file however it then does not add it to PLEX. Jan 8, 2025 · That is a just one of the dozen or so files I was looking for in the server logs (see related article for how to create the needed zip) but before you try that, can you run GitHub - ChuckPa/PlexDBRepair: Database repair utility for Plex Media Server databases my spider sense is saying its either database corruption or optimization. It will show some scan activity for Shows-Anime, and I even uploaded a new movie to Movies-Regular with some automatic Jan 3, 2019 · Server Version#:1. 33 for example but Plex doesn’t find any of my videos, music or photos. May 5, 2025 · I thought file permission as well, but I am using the overide. Jan 21, 2018 · I just created another (3rd) plex movie library but it refuses to populate any of the films inside of it. All other sub-folders seem to be working (reflect the correct numbers of files). Fix those issues with these sure-shot solutions Dec 9, 2015 · The whole idea is you want Plex to match your files so your files should be named properly in the first place. Jan 3, 2022 · My Plex Server has been running fine for over a year. If I tell Plex that the media library is "/media/username/TOSHIBA EXT/Videos", it ses nothing. There doesn’t seem to be any way of retaining that. This is 100% incorect. [1080p]). Learn how to structure your folders effectively for movies, TV shows, and music, ensuring that Plex can easily Jan 26, 2022 · Server Version#: 1. I can't help you with permissions, but here are how the files should be named: https://support. 4805 Player Version#: 8. Clicking on the + sign used to bring up my media. The films are are mostly mkv (a few avi/mp4) and I ran them all through filebot to make sure the naming convention was followed. Put the latest file (the one I was originally trying to add) back in the library and scan it again. 30433 Hi guys. In the future, it will not work with additional apps as they are updated by Plex. From organizing your media files to creating a new library, we've got you covered. I’m stumped why the server isn’t finding new media files … I have Sonarr / Radarr notifying plex when new episodes/movies are being added. 23. When you add media files to your Plex server, the platform scans and organizes them into a library based on the metadata it retrieves from various online sources. The file/folder IS NOT following the naming convention: This is a common reason, plex expects that the files are in a certain format and any deviations from that format will reduce the likelihood of plex adding your files to your library or finding metadata for it. 77. Naming as advised. A lot of things are broken, it’s not enough that on android devices they deleted the plex Hungarian menu I have seen a couple of youtubes that suggest that this is the place to put one's media, but that said, in the higher level directory ( /volume1/Plex ) there are Zero-length files that say "dont' put media files here" - would I be right to follow that advise and keep things out of there Sep 2, 2024 · Plex is a versatile media server that allows you to stream and organize your favorite movies, TV shows, photos, and music in one central hub. Apr 29, 2025 · I’ve tried changing file permissions but that doesn’t seem to help at all. If your files are not named according to the way Plex wants and didn’t get matched properly the first time, it obviously will not match it properly a second time. I have already read threads here and also in internet about how to run it and other stuff (how to name media files for sorting etc). " What happened was, since I was new to the Synology file system, I just created a Shared Folder called Plex and copied all my content in there. You can put any extras in separate files but currently plex cannot group these with the main movie. Rarely, this process may go astray and not be completed. Mar 20, 2025 · Nothing kills a weekend vibe like constant buffering on Plex. I tried to add some personal videos as showed in the attachment. Our servers aren't designed to transcode media files. When you go into Plex server settings and create a library you point it to /media or a sub-directory of that. May 14, 2014 · Copy those same files to HDD and everything works. Create a new dataset for this, on SSD if you can. Plex was working proeprly - full r/w access to stuff working from phone remotly out of home, working locally from plex app on android tv, generally no issue. I would appreciate some assistance Learn how to add movies to Plex Media Server to properly download the metadata and information for each movie. (Internal system user PlexMediaServer has granted r/w access to Dec 3, 2024 · file: 1941. 4 So I run Plex Media Server on a Mac Mini and about 7 months ago it just stopped recognizing and adding any new media to my library. custom poster, external subtitle files, etc. Whenever I try to do this, Windows gives me a warning… But here is what I have set up, and it’s not showing up. pshanew December 4, 2024, 12:46am 2 randyvolters:. Hello, I’m running Plex Server on my Synology DS918+. Please help 🙂 many thanks! Nov 20, 2023 · From some days to today plex agents for retrieving info from TV Series, Films, etc is not working for me, it’s always says “No coincidences found”, is it any problem with Plex or just with my instance. ” Dec 28, 2020 · If I remember correctly in control panel - users there should be a user called plex. I do Plex on the NAS runs just fine, just use the Synology spk file from the Plex site and not from the Synology site. e, not organized in sub-folders) and renamed as the support article suggests ( -behindthescenes, -other, etc) Mar 5, 2022 · Server Version#: 1. Dec 4, 2023 · This is accomplished because your Plex Media Server will send its private and public IP address to plex. 04 LTS BUT i encounter one major problem. Dec 29, 2019 · 2 Embedded metadata in mp4/m4v files can cause a “mismatch” with the item appearing in a place you’d never expect. The text file in this foldr says this in a number of languages, but I mis-understood, thinking it only Thank you soo much for your help Andy! My media files ar properly named per Q4a! I’ll move my Media files intoa Media folder off the root like you recommended. Fast forward to today, and suddenly every single movie shows “Unavailable” (“Please check that this file exists and the necessary drive is mounted”) Windows: Repeated crashes of Plex Media Server Where is the Plex Media Server data directory located? Where are Plex Media Server cached images stored on my computer? Why does iTunes launch when Plex Media Server is started? Why does CPU usage spike for Plex Media Server when it’s not doing anything? How do I add theme music for a TV show? Oct 25, 2024 · Fix Plex Media's common issues within the Server. FAQ 19: Setting permissions to allow Plex access to media files It cannot read any of your files unless you expressly grant permission. 25. Understanding Plex Media Library Before we delve into the updating process, it’s essential to understand how Plex manages its media library. Any suggestions how to deal with that? Thanks in May 3, 2025 · If I move the movies that do not show up into a different folder (using Windows Explorer), and rescan library files, Plex finds them in the new folder. when i go to plex to create a library, I 'Add Library', select 'Movies', 'Add Folders', 'Browse for media folder', Volume 1 is visible, i select it, the Plex folder i created is visible, I select that but my media file Feb 22, 2025 · When I first pointed to the movie folder, the 40 movies all showed up on the plex media server as expected. Mar 10, 2024 · After adding in my anime tv show library in to plex some shows are showing multiple files in an episode and I’m not able to split the show up so the show up correctly. May 9, 2018 · Hi, I was wondering is there a way to add just one media file, for instance a movie, without adding the entire folder that it is contained in?? Dec 22, 2023 · File permissions and user/groups are all correct but the new MP4 file does not show up on plex. Then in these settings add an additional storage definition which is a Host path and which points to your multimedia and set it to mount in the container as /media. Jun 17, 2023 · Thanks for the feedback! I tried again adding the video to the main artist’s folder, but it still does not seem to work. Edit the permissions so this user has access to the folders containing the media files. There are about 2,726 items in that directory and its subdirectory and Plex sees NOTHING I have attached a sample of the So I know the container and Plex is running. 19. Dec 30, 2024 · Plex is a popular media server that allows you to store, stream, and play your media files on various devices. One of the strengths […] Aug 11, 2024 · “Plex Data Storage” is where Plex stores its metadata. plex. Others do not. mp4 Is there anything wrong with these folder/subfolder/file names? NOTE: I can play these files fine in Haruna, so I do not think it is a media issue. 5577 Player Version#: 8. 5488-cc260c476 Player Version#: Version 3. Feb 28, 2019 · There are several common issues that can cause problems for the Transcoder. Our detailed guide covers everything from connectivity problems to playback errors. Library files where scanned and the machine even rebooted and the new movie is still not showing up. If you’re new to Plex and wondering how to add music to your library, you’re in the right place. The funny thing is that Plex recognise the first 4 files but not the others. I strongly recommend to use “staging folders” outside of Plex’s view to prepare your files. conf and have user and group set to my local user and the plexdata folder is drwxr-xr-x which from what I am reading is the recommended permissions. 6. Use 'Direct Play' instead, be sure your devices have to proper codecs installed to be able to play the content you want to watch. Simple to set up, straightforward to customize and organize and seamless to stream to other devices, it shows just how good some platforms could be if they put their mind to it. But MKV, AVI, or Wav etc don’t work. Jan 24, 2025 · I am trying to get Plex to see those media files but I can’t seem to add them. Veuillez ne placer aucun fichier multimédia ici. tv/articles/categories/your-media/ Apr 16, 2025 · Even if I enter the path in the Plex WebUI for the folder where media files are stored, Plex is unable to scan the library properly, so Plex application does not list media files as expected. is that correct? In the EU any country can allow this, which is called private copying but with special terms in order to make sure the copyright holders still get money. 1. 168. Otherwise there is always the danger of Plex looking at and analysing partial files. Doing so will result in a lot of stuttering en buffering, as the CPU is trying to catch up to the stream (which it won't). … Mine has like 10 empty files named “do not place any media here” in like 10 different languages. Jul 17, 2020 · To help prevent this, I place 6 files there, all visible from FileStation or mounted drive folders, in the 6 most commonly spoken languages, to prevent media from being placed there: Please do not place any media files here. I logged into bash onto the docker: docker exec -it plex-pms bash I went to the data folder and did a "ls" Jun 3, 2017 · Even after lots of searching here and on the Synology forum, I'm not sure how to configure Plex to find the Movies folder on the NAS. Any assistance would be greatly appreciated. The first problem is it doesn’t always! I have eight home movies in my Plex Jul 16, 2025 · Is there some sort of limitation to libraries? Why would a random sub-folder be unable to reflect a media file. I believe the devs are adding the ability to group extras in the next Jun 7, 2018 · Plex never does anything to your media files. Jan 3, 2024 · Storing media files in the /PlexMediaServer shared folder can cause problems with Plex. Mar 9, 2024 · Starting a few weeks ago, newly imported movies are not getting metadata. Bitte legen Sie hier keine Mediendateien ab. 1 Bit of an odd one, the day I noticed that when a scan for new media is done, either scheduled or manual, no new media is found. This is PMS internal data for PMS use only. If embedded metadata is messing up the matching and you don’t rely on it elsewhere, simply disable the preference to prefer embedded/local metadata in the advanced library settings. External hdd is mounted as "/media/username/TOSHIBA EXT" Browse with Files tool and all files are there, 600GB worth so far. Sep 21, 2025 · Searching for the best free streaming services for a great show? Plex is your destination! Find great movies to watch and stream all your personal media libraries on every device. Now, it only offers me to install the latest version of the server, which I have already done, to no avail. May 12, 2025 · First, you are running a five year old version of Plex Media Server, from January 2020. The quality isn’t changed as the content is simply repackaged. The ones with asian characters basically say the same thing as the English: Please do not place any media files here. but no matter what i name my posters, they never show up in plex? Can anyone please show me a way to use local artwork so i can have Jul 28, 2019 · Plex is an awesome media center app that is made even better by being free and easy to use. Other than these things, I cannot see why the media isn’t showing up. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. At for the DB being corrupt, first how could I prove that and second would I not have many more problems with using plex? Thank you! Jan 7, 2025 · An Introduction Plex gives you one place to find and access all the media that matters to you. I am converting the files from . tv, which can then be retrieved and used by the Plex app to find servers. However, Plex is currently unable to locate the subfolders with my media. 0 beta / 7. Mar 10, 2025 · Please check that the file exists, and the necessary drive is mounted… I am using a CIFS share for my Media, I do have the Mount points created, EXACTLY the same as the original, I can manually on the CLI, change to the Mount point, and I see ALL The media… BUT for some reason, when i try to play the video, it says, cant find file… For questions and comments about the Plex Media Server. If you’re experiencing problems like: The incorrect duration for a show being reported in the App Media stopping before its proper end Media playback I think you may be looking in the wrong place depending on where you mounted your storage to the Plex-jail. Gives me vibes that it should probably not be deleted either. This page is community-driven and not run by or affiliated with Plex, Inc. I can see it through Windows folder system Do not transcode media files by default. Please read carefully before proceeding. I have to manually refresh new movies to get the metadata. The NAS probably exposes both the media and the metadata folders on the network, and some customers were getting mixed up by the folder named "Library" and putting media in the metadata folder, which is no good. Jan 7, 2024 · Plex Media ServerMetadata & Adding Files server-unraid HarryChav January 7, 2024, 3:04pm 1 Server Version#: Unraid Version: 6. 0. 29. I have tried following all of the guides, youtube videos and info i can find in order to use my own local artworks for films because i have a lot of movies that Plex has no artwork for. From personal media on your own server, to free and on-demand Movies & Shows or live TV, to streaming music, you can enjoy it all in one app, on any device. What I already tried: Starting the scanning process manually did not solve the problem. I deleted all logs, then tried to scan it, and look throuhg the logs, but it legitamately will not show any activity for Shows-Regular. Opening the “Recently Added” playlist delivers an “unexpected error”. If you look in the Library folder, you'll see "Application Support". When i delete manually a movie… lets say i delete a movie from the ssh terminal or from within my FTP Client, then Plex isnt updating its movie Library. I have the automatic scan options enabled in settings, and even when triggering a manual scan it won’t find the files. Looking to fix and incorrect match issues in Plex Media Server? Get step-by-step instructions and expert tips on resolving Plex match problems easily. My kids were watching a movie on New Years Eve, it finished without any problems or errors, all is well. 1-42218 Update 2 Some added movie files show up at once, for other files i have to look for another version, sometimes multiple times, before the file ultimately is detected and added properly. Dec 3, 2024 · Movie files can be placed into individual folders and this is the recommended method, as it can (sometimes significantly) increase the speed of scanning in new media. Re-Analyze Media When media is first scanned into the Library, its properties are analyzed for various details. Jun 28, 2024 · That sounds awfully complicated. Apr 19, 2025 · Since the whole Plex has been updated, the metadata for new content doesn’t work, I don’t understand what’s happening. ). Sep 14, 2024 · When I removed Plex from my Linux system, and then reinstalled Plex on TrueNAS, it then picked up the media files in the Films heading of the menu. Dec 28, 2020 · Edit the permissions so this user has access to the folders containing the media files. I am using the new (default) method of getting metadata and options are set correctly. pds files into MP4 which seems, for the most part, to work. For questions and comments about the Plex Media Server. The Synology package is always way out of date compared to the Plex site. Oct 3, 2023 · Please do not place any media anywhere in the PlexMediaServer shared folder. My media is not accessible through Plex, although it is there on the drive. Sep 20, 2024 · The Plex container needs to be bound to the host network. Here is the interesting part. 6 Player Version#: Version 4. 2701 Player Version#: Hi, I’m looking for some help getting my home movies into Plex please. 68. Some new users think the Plex share is where they are supposed to put their media. The only place PMS writes is to the Plex share (your metadata and Sync processing) and DVR if you record When you created your first library, you probably left “Chapter Thumbnails” enabled. Thanks in advance to anyone who can help a noob out. Recently, I upgraded to larger capacity drives and moved all my media files to them. When you initially hit the add folder button this is what should come up; [image] That path is to the Plex server itself, not the mounted storage. You can also run Plex in a docker, but it requires more set up on your part. Sep 5, 2023 · I started using Filbert, and whilst it changes the files to the correct naming format in Plex, it gets rid of any of the data in brackets (ie. Here’s a comprehensive guide to help you get started with Plex and make the most of its features. 5 KB I get the same result even when I place all files in the show’s root folder (i. Any idea why they won’t show up? I’ve rebooted the plexmediaservice Sep 9, 2011 · The general recommendation here for streaming files is to use MakeMKV or similar to put the content in an mkv container. The two most common reasons files don't appear in Plex is either incorrect folders/filenames, and improper permissions. ztnk3ag3i fxf4wk cdx ur l9ro20 7yinxo bovm 9we 9wsmn layesub